Frequently Asked Questions about Snapchat Memories

How to download all memories from Snapchat?

1. Manual download (Time-consuming)

You can go into "Memories" in the app, select photos (up to 100 at a time) and choose "Export" → "Download". This is very time-consuming if you have thousands of memories, and you often lose the original date (all photos get today's date).

2. Using our service (Easy and automated)

This is the solution for you if you want everything fixed without stress. Here is how the process works:

  1. Contact Form: You fill out the contact form here on the page.
  2. We contact you: We send you an email to clarify your needs and ensure the service fits you.
  3. Send data: You download the "My Data" file from Snapchat (we guide you) and send it to us.
  4. Processing: We extract all original files, sort them by date and year, and quality check the archive.
  5. Delivery: We publish the finished data to you securely.

What happens with the 5 GB limit?

Snapchat has introduced a 5 GB limit on free storage for memories. If you exceed this, you cannot save new memories without paying for Snapchat+. By downloading and deleting old memories from the Snapchat cloud (after you have secured them yourself!), you can free up space and avoid monthly costs.

Do I get videos too?

Yes, we download both photos and videos. We retrieve the original file stored on Snapchat's servers.